PRIVACY POLICY
Effective Date: May 22, 2025
9th Frame Entertainment LLC d/b/a Bowl-Mor Streator (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your personal information.
1. Scope
This Policy applies to all websites, social-media pages, Wi-Fi portals, online forms, and any other digital or in-person services operated by 9th Frame Entertainment LLC d/b/a Bowl-Mor Streator.
It also applies to any marketing, reservation, or customer-contact systems that reference this Privacy Policy.
We may link to other third-party services or platforms, but their practices are governed by their own privacy policies.
2. Information We Collect
Personal Information may include:
• Name, email address, phone number, and mailing address
• Payment or billing information for reservations, events, or purchases
• Messages, forms, or survey responses you submit
• Images or video captured on premises (see Section 14)
Non-Personal Information may include:
• Browser type, device identifiers, IP address, and operating system
• Pages visited, time spent, and referring sources
• Anonymous analytics or cookie data used for performance and marketing
3. Cookies and Analytics
We may use cookies, pixels, and analytics tools to operate the website, improve performance, and tailor marketing.
You can disable cookies in your browser settings, though certain features may not work as intended.
Some third-party advertisers or analytics providers may use their own cookies subject to their respective policies.
4. How We Use Information
We may use your information to:
• Provide and improve our services, products, and website
• Process reservations, payments, and customer requests
• Communicate about leagues, events, and promotions
• Respond to inquiries and provide customer support
• Conduct surveys, raffles, or contests
• Protect our rights, safety, and property
• Comply with legal obligations
You may opt out of marketing communications at any time by contacting us.
5. Sharing of Information
We may share information with trusted service providers, business partners, and affiliates who help us operate, process payments, host the website, or perform analytics and marketing functions.
We may also disclose information when required by law or necessary to protect safety or enforce our rights.
We do not sell personal information.
6. Children’s Privacy
Our facility and website are family-friendly but not directed toward children under 13.
We do not knowingly collect personal information from children.
Parents or guardians supervising minors are responsible for information shared on their behalf.
7. Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information.
No system is completely secure, but we continually review and update our practices.
8. Your Choices and Rights
You may request to access, correct, or delete your personal information, or opt out of marketing messages, by contacting us using the information below.
We will respond in accordance with applicable Illinois and federal privacy laws.
9. International Transfers
If you access our services from outside the United States, your data may be processed within the U.S. By using our services, you consent to this transfer.
10. Third-Party Links
Our website and materials may reference or connect to third-party services.
We are not responsible for their content or privacy practices.
Review their policies before submitting any information.
11. Legal Compliance and Disclosures
We may disclose personal information as required by law, subpoena, or court order, or if necessary to protect our business, staff, or customers.
12. De-Identified and Aggregated Data
We may create and use de-identified or aggregated data for analytics, marketing performance, or other business purposes permitted by law.
13. Changes to This Policy
We may update this Privacy Policy at any time without prior notice.
The revised version will be posted with a new effective date.
Continued use of our services constitutes acceptance of any updates.
14. Contact, Photography and Video
Bowl-Mor Streator is under continuous video surveillance for safety and operational purposes.
Guests may appear in photos or videos taken during public events, parties, or promotional activities.
These images may be used in marketing materials, print publications, social media, or advertisements.
If you do not wish for your image to be used, or would like an existing image removed or blurred, please contact us.
Contact Information:
9th Frame Entertainment LLC d/b/a Bowl-Mor Streator
2416 IL-23, Streator, Illinois 61364
Phone: 815-617-9774
Email: info@bowlstreator.com